Revenue recovery platform
Revenue Recovery Software to Find Lost Revenue Opportunities
Find inactive and at-risk customers, estimate recoverable revenue, and prioritize customer recovery opportunities with Revenow.
What Is Revenue Recovery Software?
Revenue recovery software helps a business find revenue it is losing from customers it already has. Instead of focusing on new leads, a revenue recovery tool looks at past buyers whose activity has slowed or stopped, and shows which of them are worth re-engaging.
Revenow is recover-lost-revenue software built around your own transaction history. You upload an export, and Revenow turns it into a ranked list of revenue opportunities.
Why Businesses Lose Revenue From Existing Customers
Customers rarely announce that they are leaving. They simply buy less often, then stop. Without someone watching order history customer by customer, these changes are easy to miss until the revenue is already gone.
- Repeat buyers who haven't purchased in 60 days or more, as of the analysis reference date
- High-value customers whose spend has dropped
- One-time buyers who never placed a second order
How Revenow Helps Identify Revenue Opportunities
- Upload customer transaction data (CSV or XLSX)
- Analyze purchasing behavior: order dates, frequency and revenue
- Identify inactive and at-risk customers
- Estimate revenue opportunities
- Prioritize recovery actions
Find Inactive and At-Risk Customers
Revenow applies one standard set of rules to every customer, measured as days since their last purchase relative to the analysis reference date. Customers with a last purchase under 60 days ago are active.
Inactive customers
Customers with 90 days or more since their last purchase. For a closer look, see inactive customer detection.
At-risk customers
Customers with 60 to 89 days since their last purchase: no longer active, not yet inactive.
Estimate Recoverable Revenue
For each opportunity, Revenow estimates its value from the customer's past purchases, so you can see roughly how much revenue is in play. These figures are estimates, not guaranteed recovered revenue.
Prioritize Customer Recovery Opportunities
Opportunities are ranked so your team can start with the customers most worth contacting. You stay in control of the outreach itself.
Who Can Benefit From Revenow?
- Online stores with repeat customers
- Subscription and service businesses tracking renewals and reorders
- B2B and wholesale sellers with recurring accounts
- Small teams without a dedicated analyst or CRM
Frequently Asked Questions
What data do I need to use Revenow?
A CSV or XLSX export of your customer orders or transactions with at least a customer, an order date and a revenue amount. Email, order ID, product and currency are optional.
Is the recoverable revenue figure guaranteed?
No. It is an estimate based on each customer's past purchasing behavior. It shows where revenue opportunities likely are, not money you are certain to recover.
Does Revenow contact my customers automatically?
No. Revenow identifies and prioritizes recovery opportunities. You decide how and when to reach out to customers.
Do I need a CRM?
No. A transaction export from your store, billing or accounting tool is enough to run an analysis.
Can I try it before uploading my own data?
Yes. The demo opens a sample workspace with realistic data, with no signup required.
More answers on our FAQ page, or browse all solutions.